Who can be a member?
We recommend the minimum age of 4 for tennis and 7 for squash. There is no upper limit. All skill levels are welcome. If you are looking for lessons we have very experienced coaches, so please contact us.
Is it possible to hire the courts and/or clubhouse for a private event?
It is possible, but please contact the Office to make sure we have availability.
How often can I bring a playing guest?
The same guest may play with a Member up to three times for tennis and five times for squash in any calendar year. After playing three/five times, the guest will be invited to take up membership and may not play the relevant sport again at the Club during the calendar year. A tennis member may play squash as a guest of a squash member up to five times a calendar year, and the reverse may play tennis for three times.
A member of one sport playing category may not play as a guest of another member in the same sport.
My work will pay for me if the club provides a letter stating its facilities. Will the club provide a letter?
I'm injured, can I postpone renewing my membership?
If you are injured for a prolonged period, please contact the Office in advance of your renewal. Depending on the circumstances, we may be able to credit you the 'missed' months against your next year's subscription invoice.
I'm at college most of the year, can I have a reduced fee?
Yes, we do have student rates for both Tennis and Squash for those who are over 18 but are still in full-time education. Please contact the Office for further details if this applies to you.
How does the Family Discount work?
If two or more members of a family residing at the same address are Full playing members of either sport then we offer all those members a 10% Family Discount reduction. From 1st April 2019 this discount applies to Full Senior, Off-peak Senior and Full 19 - 28 category members only. This discount only applies to subscriptions and not to Joining Fees.
What happens if my birthday falls so that I move membership categories during the year?
We have a set date which is the criteria for the membership fee for each individual. We chose this to be on the 31st December of the year of membership joining or renewal.
How do I get my shoe tag?
We no longer issue shoe tags.
When would I become liable for paying a Joining Fee again if I lapsed?
Our Joining Fee of £50 is payable by all new applicants to our Senior playing categories at the Club who are over 28 years of age. However, this is not applicable for existing members provided they renew and pay their membership within one month of their individual membership renewal date. Any Member whose subscription is unpaid after one month ceases to be a Member under the Constitution. Any lapsed former member may re-apply if they so wish, but admission to a Senior playing category for those over 28 years of age will require the Joining Fee to be paid in order to be re-admitted to membership.
How does the Senior category work?
For both Tennis and Squash subscriptions we now have Full Member categories which apply to those members who are within the age-group 19-28. Above that age the Full Senior Member categories commence. We offer Full Senior and Off Peak Senior options on both sports.
Can I transfer membership from one of my children to another?
No, that is not possible. We set our Youth subscription rates at the lowest feasible levels in order to encourage youngsters to play sports but these levels do not allow us to transfer membership.
Can I freeze membership?
Can I get a pro-rata rate if I know I will only be playing for the start of the year.
No as our subscriptions are for a twelve mojnth period. Pro-rata rates now only apply in restricted circumstances when a family member of an existing member joins part way through a season. All other new members join for a twelve month subscription period commencing from the first day of the month in which their membership application is accepted by the Club, and pro-rata rates are no longer necessary. However, if you know you will be leaving the locality to live elsewhere this may be possible: please contact the Office in advance of your renewal if you think this may apply to you.
My membership has lapsed do I have to pay a joining fee again?
Yes, if your membership has lapsed and you were a Senior member over 28 years of age you would be required to pay the Joining Fee prior to being re-admitted as a playing Member if you wish to re-join. Under our Club Rules any Member who has failed to pay their subscription within thirty days of the due date is regarded as having resigned and ceases from that date to be a Member.
When must I renew my membership by?
Subscriptions become generally due on 1st April for Tennis and 1st September for Squash. Memberships are deemed under Club Rules to have lapsed if payment has not been received from such members by 30th April for Tennis and 30th September for Squash.
New members since 2016-7 who are admitted with memberships commencing on an actual rolling twelve month basis are required to pay their renewal within 30 days of the anniversary of their joining date or their memberships will similarly be deemed to have lapsed. We usually send subscription invoices out a week before their due date. Invoices are sent electronically to the email address held by the Club. Invoices for Youth Members are generally sent to one of the parents. For members without an email address invoices are sent by post.
We're engaged but we still live separately in two houses, can we join as a couple?
No, you need to live at the same address on the day of renewal or of joining in order to be eligible for the Family Discount.
I'm pregnant, can I suspend my membership?
If you are a member of SLTSC then you are obliged to provide certain personal information so that we can manage your membership and give you the benefits for which you contract with the Club as a member. Because you provide that information, GDPR makes it necessary for us to inform you of our policy in holding, using and securing that information.
What information of mine does the GDPR apply to?
Why didn’t you give me the chance to opt-out of everything?
Your relationship with the Club as a member is contractual. You pay your subscription and other related fees and in return the Club is obligated to provide certain services to which you are entitled. As obtaining certain information from you to allow us to fulfil our obligations to you as a member is necessary and contractual we are unable to allow you a general opt-out. You can certainly opt-out of some aspects, as explained in the Policy. But without certain vital information we cannot perform core functions of the mutual contract that exists between you and the other members of the Club and also our captive limited company which provides services to us all.
Some organisations have asked me to opt-in explicitly to continue to receive information from them, so why haven’t you?
I am worried to read that you might provide my personal data to the police or designated local authority personnel. Why do you do this?
Because we have over-riding responsibilities in certain very rare cases where we are legally obligated to do so, or where our general legal duty of care to an individual requires it. This would only be done in very specific circumstances where personal data was provided in this way about a single individual member, or perhaps a very small number of individual members, where they or others were deemed to be at risk under our general legal duty of care or the LTA Safeguarding policy. This would only be done under the guidance of trained Safeguarding Officers.
Certainly it can be amended. GDPR is a very complex piece of new regulation and we expect that our Policy may well require some refinement over time. If you have any specific suggestions or concerns please contact the Administrator as set down in the Policy.
What should I do if I’m not happy with this?
There are several aspects of the Policy which do allow you to opt-out of our using or retaining certain of your personal data. How you may do this is set down in the Policy. However, the Policy in its broad terms will apply to you as a member of the Club and you accept it as a condition of membership. If you do not feel able to accept this then in the first instance please contact the Administrator as set down in the Policy.
Tennis Membership 2019-20
What are the Tennis Membership categories for 2019-20?
These are detailed on the Club’s official website which can be found here on the 'how to Join' page. We have the following regular categories: Full Senior Member; Off Peak Senior Member (OPM); Full Member 19 to 28; Youth Member (with two bands of subscriptions payable according to age); Student Member for those over 18 but still in full-time eductation; Social Member; and Overseas & Country Member.
What if my spouse or children and I wish to play?
We continue to offer our Family Membership Discount. If two or more members of a family residing at the same address are full Members of either the Tennis or Squash Section we offer a Family Discount of 10%. This applies to Full Senior, Off-peak Senior and Full 19 - 28 category members only with effect from 1st April 2019. This discount only applies to subscriptions and not to Joining Fees.
I play both Squash and Tennis, so what do I pay?
We are privileged at Sheen to have thriving sections in both sports. To encourage those who wish to play both tennis and squash we offer a dual sport Full Tennis & Squash Discount of 15%. This discount only applies to subscriptions and not to Joining Fees.
This applies to Full Senior, Off-peak Senior and Full 19 - 28 category members only from 1st April 2019.
What if I qualify for both Family and Dual Sport Discounts?
Then you receive both discounts provided you qualify in each respect. We recognise that you are part of a family bringing other participating players to our Club, and also that you play and subscribe for both sports.
Do I have to pay a Joining Fee?
The Joining Fee is currently £50 and is payable for admission to Full Senior Member, Off Peak Senior Member, and Overseas & Country playing categories only. It does not apply to those members who are within our 19-28 or Youth playing categories nor to Social Members.
Can I play as an Overseas & Country Member?
As do many clubs, Sheen has traditionally offered those whose main home is overseas or is situated away from our locality the ability to play at the Club. Perhaps they played at Sheen and moved home to another area but wish to maintain their ties to playing friends; or perhaps they enjoy a second home in our area but are here for only a limited time each year. We offer a discounted membership in such circumstances and there is accordingly no fixed subscription amount. All such memberships are considered on a case-by-case basis on application to the Office.
Can a Social Member play tennis or Squash?
Our Social Membership is not designed for those who actively play tennis or squash at the Club. It allows at a very low cost those who wish to participate in our social events or who perhaps have an actively playing spouse and wish to have a connection with their partner’s club to enjoy our non-playing facilities.
However a Social Member is eligible under our Rules to play tennis as a Guest on a maximum of three occasions in any subscription year, and also squash on a maximum of five occasions, provided they pay the relevant Guest Fee.
Have the Off-Peak Hours Changed?
No, for 2019-20 the eligible hours during which OPMs can play tennis remain as before. Those hours apply throughout the year, and are: Weekdays 9am to 6pm, and Weekends 2pm to 6pm.only.
Does this mean OPMs can now play at any time of day?
It does not. OPM eligible hours remain unchanged and general play; arranged games; team practice sessions; and organised mix-ins may be played by OPMs only within those hours.
Can OPMs now enter general in-Club Tournaments?
Yes, the Managing Committee decided this eligibility should be restored from 2016-7. OPM entry into our tournaments is subject to the same entry fee requirements as for Full and other members.
Which of our in-Club tournaments does this apply to?
All of them, provided an OPM would be gender or age-qualified to enter. At the present time the Club runs a Summer Open Tournament; Veteran’s Winter Tournament; Box League Tournaments; and in summer months also a Mid-week American Tournament. OPMs continue to be eligible in 2019-20 to enter any of these in their particular gender/category. As the Club’s tennis programme develops, other tournament events may perhaps be offered and the Managing Committee would expect these too to be open to OPMs on the same basis.
Does this mean no more OPM-only in-Club tournaments?
It does. The Off Peak Tournament was only commenced a couple of years ago and very few OPMs ever registered with the result that the tournament has never actually been held. Unless our OPMs particularly consider that the OPM Tournament should be continued, the Managing Committee believes that inviting OPMs to participate in general Club tennis tournaments is the better way to go.
So can an OPM play a tie within our Club tournaments at any time of day?
Yes, they can. But the basis on which such a tie can be played may take either of two forms:
• if a particular tournament tie is played within OPM eligible hours, then the OPM may play without any further payment beyond the overall tournament entry fee
• if a tie is played for any reason outside OPM eligible hours then a Supplementary Subscription of £5 will be payable by the OPM for each such occasion on which they play
What happens if an OPM is asked by an opponent to play a tournament game outside of OPM hours?
We very much hope that in the spirit of our Club all participating members will try, just as they do now, to arrange to play tournament rounds at mutually agreeable times. Consideration of other members’ circumstances and availability is a basic tenet of any members club. However, our Full members pay through their significantly higher subscription for unrestricted court eligibility and your Managing Committee believes it to be fair that a Full member can ultimately ask for a tie to be played outside OPM hours if that is unavoidable. For this reason, it will be a condition of entry for OPMs wishing to play in any in-Club tournament to accept that they may on occasion be required to pay a Supplementary Subscription in order to play a particular tie. If they do not do so they will as a consequence be required to concede the tie.
What is the Supplementary Subscription for OPMs?
OPMs benefit from a substantial discount of approximately 35% in their membership fees and in return accept that their court usage is restricted to times at which the Club is generally less busy. For tennis, Full members currently pay £295 annually, and OPMs only £190. Your Managing Committee believes that charging a modest additional subscription of £5 for each in-Club tournament or inter-club team match which an OPM chooses to play outside those hours is fair on balance to all our members, both Full and OPM.
So is this a Guest Fee?
No. Guest Fees apply only where a non-member enjoys a game at our Club, or perhaps where a single-sport member wishes to play the very occasional game of either squash or tennis as the case may be in their non-membership category. Guest play in either sport is strictly limited under Club Rules to only three occasions maximum per playing year to protect the interests of our membership overall. This restriction on non-member play does of course help encourage those who decide that they enjoy our wonderful environment at SLTSC to join the Club! In contrast, OPMs may play any number of times within tournaments or if selected for match teams provided they pay the Supplementary Subscription for each individual occasion that they play a particular game outside OPM-eligible hours. This is certainly not limited to only three occasions.
So how do I pay the Supplementary Subscription, or pay a Guest Fee?
Every time such a Fee is incurred for matches at Sheen the member in question is responsible for paying this either at the Club Office during opening hours or using the register and envelopes provided for the purpose. These can be found in the Clubhouse main area near the television; in a wallet on the ofrfice door; and in the squash building lobby area.
Prior to any play taking place the member must record the players, time, and date of the fixture in the register. Fees must be deposited in the envelopes provided for the purpose, and must show both the team fixture or name of the members and of the Guest as appropriate. After you have completed the details and placed the Fee in the envelope please seal it and post it through the Club Office letterbox.
Which Club teams does this apply to?
All teams which represent SLTSC in events against other Clubs. Naturally, gender and age-group qualifications will still apply, but if a team represents the Club then OPMs are eligible if selected by Team Captains.
How can an OPM be selected for inter-club matches?
In exactly the same way as any other member: make yourself known to Team Captains as being available for selection; be prepared to play when those matches are scheduled, including paying the Supplementary Subscription on each occasion that match hours of play make that necessary; and most importantly play to the relevant standard – Sheen teams are competitive and have a successful history!
Does the Supplementary Subscription apply only for home fixtures then?
No, it is a Supplementary Subscription which allows OPMs to participate more widely than their eligible hours would otherwise allow and it must be paid for any relevant game, played both home or away. Fees for OPMs playing in away fixtures which take place during non-OPM hours must be paid to the Team Captain before the match commences who will then pay them to the office at the next opportunity.
When does this come into effect?
The Managing Committee decided that this widened OPM participation should apply from the tennis subscription year 2016-7 and it will continue for the 2019-20 year.
Will there be any implications for the British Tennis Membership/Wimbledon Ballot in these changes?
Under LTA regulations only Tennis members are eligible for a free Affiliated British Tennis Membership (BTM). Squash and Social Members should not be linked to the Club but may retain or join British Tennis independently as Non-Affiliate BTMs. Squash and social members who do this will be eligible to enter the LTA central ballot for this membership type. To see the full terms and conditions please contact the LTA at the following address:
Can non-members have individual or group coaching lessons?
Can I pay electronically or by Direct Debit?
The office will let you have our bank details and you can easily make an electronic payment from your bank to ours. However, we do not offer a Direct Debit payment scheme.
Can I pay by monthly Direct Debit?
No. Subscriptions must be paid for twelve months in advance. Our tennis year runs from April to March and Squash from September to August. If you join mid-year for your chosen sport you will still pay for a full twelve month subscription but your renewal will then be at the anniversary date of your month of joining.
Can I pay in instalments?
No, our subscriptions have to be paid for a full twelve month period in advance. However, if you have a personal credit card you may pay using that and then at your choice spread the cost of your annual subscription.
Can I pay by Debit or Credit Card?
Where do I send the cheque and renewal form to?
Please send them to the Club office, addressed to Sophie Harrington, our Club Administrator at The Clubhouse, Parklands Close, East Sheen, SW14 7EH.
How do I know my membership payment has been received and processed, or see details of my membership?
You can view all your subscriptions by logging in to the Sheen website, selecting 'My Profile' from the top menu and 'My account' from the drop down list.
What happens if I spot a mistake in a payment I made in a previous year?
Do you operate a 'pay and play' scheme for non-members?
As this is a members' club, we are unable to offer that facility.
How can I access the menu on a tablet or mobile phone?
On the home page you will see, to the right of the login box, three horizontal black bars. Tap that area and the menu will be displayed. See the photos below for iPad and iphone. Other devices are similar.